Few organizations have developed a comprehensive IRM strategy. Those that have started with some of its key processes of information audit, andinformation mapping cite the following benefits:
- Identifies gaps and duplication of information
- Clarifies roles and responsibilities of owners and users of information
- Provide costs saving in the procurement and handling of information
- Identifies cost/benefits of different information resources
- Actively supports management decision processes with quality information
Some of the issues that it addresses are:
Strategic - the information needs to support the implementation of business strategies; also the way that information itself can be a key lever of strategy (in terms of new product and service opportunities)
Organizational - ownership, evaluation, fragmentation, isolation from processes, the politics of information
Structural Integrating external and internal information, its categorisation, refining it from data into classified actionable 'chunks'.
Systems User accessibility, interface to sources, multiple databases, retrieval, usability
Human Processing capability, overload, incentives to share.